1. Shipping Options & Costs

We offer various shipping options to meet your needs. The available options and their associated costs will be displayed during the checkout process based on the following factors:

• Destination: Shipping costs vary depending on the delivery location within Nigeria.
• Weight & Dimensions: The weight and dimensions of your order may affect the shipping cost.
• Shipping Speed: You may have the option to choose between standard and expedited shipping at different price points.

2. Estimated Delivery Times

Estimated delivery times are calculated based on the shipping method selected and the destination. Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as:

3. Shipping Destinations

We currently offer shipping within Nigeria only. We do not offer international shipping at this time. We may expand our shipping destinations in the future, and any changes will be communicated through our website.

4. Order Processing Time

Orders are typically processed within 1-2 business days (Monday - Friday, excluding public holidays) after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

5. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to the shipping carrier's website. You can use thisinformation to track the progress of your delivery. Please allow up to 24 hours for the tracking information to become active.

6. Delivery Attempts

Our shipping partners will make reasonable attempts to deliver your order to the provided shipping address. If delivery is unsuccessful after several attempts, the package may be returned to us or held at a local depot for collection. You will be notified by the shipping carrier if this occurs. It is your responsibility to arrange for redelivery or collection within the timeframe specified by the carrier. Additional shipping charges may apply for redelivery.

7. Incorrect Shipping Address

It is your responsibility to provide a complete and accurate shipping address during checkout. Shopazhub will not be held liable for delays or non-delivery of orders due to incorrect or incomplete addresses provided by the customer. If you realize you have entered an incorrect address, please contact our customer support team immediately. We will do our best to assist you, but we may not be able to make changes once the order has been shipped. Additional charges may apply for address corrections requested after shipment.

8. Lost or Damaged Shipments

While we take utmost care in packaging your order, damages or loss during transit can occasionally occur. If your package arrives damaged, please:

9. Order Splitting

In some cases, if your order contains items from different sellers or different warehouse locations, your order may be split into multiple shipments. You will be notified if your order is being shipped in multiple packages, and you will receive separate tracking numbers for each shipment. The total shipping cost will remain the same as initially calculated at checkout.

10. Undeliverable Packages

If a package is deemed undeliverable due to reasons such as an incorrect address, refusal of delivery, or failure to collect from a depot, it will be returned to us. In such cases, we will contact you to arrange for reshipment (additional shipping charges may apply) or process a refund for the product cost (shipping fees are non-refundable).

11. Questions

If you have any questions regarding our Shipping Policy, please contact our customer support team: